How It Works

Everything you need to know about booking a Pro — or becoming one.

For Customers

Getting booked has never been simpler.

From browsing to beauty — the whole process takes minutes.

1

Browse verified Pros

Filter by service, specialism, location, and availability. Read reviews. See portfolios. Every Pro is ID-checked and manually approved before they're listed.

2

Pick your service and time

Choose Regular, Occasion (group), or Emergency. Select the service you want and when you want it. See the exact price — no hidden fees.

3

Pay a small deposit to confirm

A 20% deposit holds your booking. The remaining 80% is only charged when your Pro starts the job. If they don't accept within 2 hours, your deposit is fully refunded automatically.

4

Your Pro comes to you

They arrive at your home, hotel, or venue. You relax. When you're done, mark the job complete and leave a review.

Three ways to book

🆘

Emergency

Same-day booking, minimum 2 hours' notice, available until 9pm. A £25 premium applies. Non-refundable once confirmed — this compensates the Pro for dropping everything to come to you.

👑

Occasion

For groups of 2–6 people — weddings, proms, birthdays, hen parties. A £15 premium applies. Book the same service for everyone, or different services per person.

📅

Regular

Browse, pick your Pro, choose your date and time. Standard pricing — no premiums. Best for planned appointments and regular maintenance.

Find a Pro near you →
For Pros

From application to first booking in under 48 hours.

Join, get approved, go live. The whole process is designed to be fast.

1

Create your profile

Add your photo, bio, services, prices, and service area. Takes about 10 minutes. No CV required — your portfolio and ID do the talking.

2

Upload your ID

We verify your identity and check your documents manually. This is what makes customers trust you — and what sets PMB apart from anyone else.

3

Get approved

Our team reviews every application. You'll hear within 48 hours. If we need anything else, we'll reach out directly.

4

Go live and get booked

Your profile goes live. Customers searching for your services in your area can book you directly. Accept or decline within 2 hours.

Apply as a Pro →
Pricing

No surprises. Ever.

Completely upfront about how pricing works — for both sides.

For customers
Regular+£0 — service price only
Occasion (group)+£15 per booking
Emergency+£25 per booking
For Pros
Regular15% commission
Occasion15% commission
Emergency25% commission

A 20% deposit is charged at booking to confirm your slot. The remaining 80% is only charged when your Pro starts the job. No monthly fees. No listing fees. Commission only on completed bookings.

FAQs

Frequently asked questions

For Customers

How do I know the Pros are trustworthy?
Every Pro on Pretty Much Booked is manually reviewed by our team before they go live. We check their government ID, review their portfolio, verify their service area, and read their bio. Pros who upload public liability insurance earn a visible Insured badge. You can also see real reviews from verified customers who have already booked them.
What is an Emergency booking?
An Emergency booking is a same-day booking with a minimum of 2 hours' notice. It's available until 9pm. Emergency bookings carry a £25 premium and are non-refundable once confirmed — this compensates the Pro for dropping everything to come to you.
How does the deposit work?
You pay 20% of the booking total when you book. This holds your slot. It's only captured once your Pro accepts. If they decline or don't respond within 2 hours, your deposit is automatically refunded in full. The remaining 80% is charged when your Pro taps "Job Started" on the day.
What if I need to cancel?
If you cancel more than 24 hours before your appointment, your deposit is refunded in full. If you cancel within 24 hours, the deposit is forfeited — 50% goes to the Pro as compensation for reserving time for you, and 50% to the platform. Emergency bookings are non-refundable once confirmed.
What areas do you cover?
We're launching across the UK, starting with London. Your Discover screen shows Pros in your area based on their listed service radius. We're expanding to Manchester, Birmingham, Leeds, Bristol and beyond as more Pros join.
Is there a subscription or membership fee?
No. Downloading the app is free. Booking is free. You only pay for the service you book.

For Pros

How much does it cost to join?
Nothing. Joining is completely free. We take commission only on completed bookings — 15% on Regular and Occasion bookings, 25% on Emergency bookings. No monthly fee, no listing fee, no setup cost.
What do I need to apply?
A profile photo (real photo, face visible), a government ID (passport or driving licence), a portfolio of at least 3 photos of your work, a confirmed service area (postcode + radius), and a bio of at least 50 characters. Public liability insurance is optional — but if you have it, upload it and earn the Insured badge.
How do I get paid?
Through Stripe. When a booking is completed, your earnings (booking total minus commission) are transferred to your Stripe Connect account. Stripe pays out to your bank account within 2 business days.
Can I set my own prices?
Yes. You set your own service prices. The only platform-set amounts are the booking type premiums (£15 Occasion / £25 Emergency) which are added on top of your service price.
Can I refuse a booking?
Yes. You have 2 hours to accept or decline any booking request. You won't be penalised for declining, but a pattern of declines may affect your listing position.

Ready to start?

Book a verified Pro near you, or apply to join as a Pro and start earning on your terms.

Book a Pro → Apply as a Pro →